Privacy Policy
Last updated: 9 August 2026
Who we are
Twist & Fry is a sole-trader street-food business operating in the UK. This privacy policy explains how we collect, use and protect your personal data when you use our website or submit a catering enquiry.
What data we collect
We only collect the information you voluntarily provide through our catering enquiry form (hosted by Cateree). This typically includes:
- Your name
- Email address
- Phone number
- Event date, venue and guest count
- Any additional details you choose to share
How we use your data
We use your contact details to respond to your catering enquiry, provide a bespoke quote, and arrange the event. We do not use your data for marketing emails or newsletters unless you explicitly ask us to.
Legal basis
We process your data on the basis of legitimate interest (to respond to your enquiry) and, where a booking is made, contractual necessity (to fulfil the catering service).
Data sharing
Your enquiry data is submitted via Cateree (our enquiry-form provider). We do not sell, rent or share your personal data with any other third parties.
Data retention
We keep enquiry records indefinitely so we can refer back to past events and repeat-client preferences. You can request deletion at any time (see "Your rights" below).
Cookies & tracking
We do not use analytics cookies, tracking pixels or advertising cookies on this website. The only cookies that may be set are strictly necessary for the enquiry form to function securely.
Your rights
Under UK data-protection law you have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your data
- Restrict or object to processing
- Request a copy of your data in a portable format
To exercise any of these rights, email us at hello@twistandfry.co.uk and we will respond within one month.
Security
We take reasonable measures to keep your data secure. Enquiry submissions are handled over encrypted connections (HTTPS) and stored with our form provider. Access is limited to the business owner.
Contact
If you have any questions about this privacy policy or how we handle your data, please get in touch: